Challenge

The brief was to have a social media component that aligns with and reinforces the overall #CitiMakeMyDay campaign. A need to highlight all 3 reward currencies - Reward points, Cash Back and Miles - posed the greatest challenge in the form of visual design. On top of that, the social media campaign had to feature a contest that is interesting, shareable and scalable.

Approach

We enabled Citi and non-Citi customers to experience how the mechanics of Pay, Collect and Turn will make their day.

A contest mechanism was developed from scratch and built into a Facebook app. Users were able to select their choice of reward personalities, which consists of Rewards Hunter, Cash Back King, and Global Tourist.

Each personality group compete among themselves to win a grand prize that is tailor-made to their personality.

Social Media Marketing Campaign ideation

Facebook App programming

Visual design

Campaign Analytics

Other case studies

Citibank Malaysia

Win What You Want Campaign

AYER

Website revamp

Citibank Malaysia

Play, Collect, Turn

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