The team at Splash Malaysia took our brief with enthusiasm and the result was an outstanding job! We appreciate the team’s effort in taking the time to understand our Eurobio brand and helped develop a meaningful proposition and translate it creatively onto the brand CI and the website. We are very happy with how our Eurobio website turned out. We are also grateful to the team for resolving some technical challenges that we encounter along the way. Overall, a very good supportive team!

Gan Siew Yew

Marketing Director

Challenge

OCBC eBiz Account, is OCBC's latest business banking product.

It is a business current account specifically developed as part of the Bank’s overall digital roadmap to meet the growing needs of SMEs looking for digital banking solutions to help them grow whilst making day to day transactions fast, easy and readily accessible.

Being one of the first banks to provide a business banking current account with straight-through online application (with eKYC), the application process benefits SMEs significantly as they do not need to queue up any branches to have their documents verified allowing them to get their account opened and ready for business faster.

Approach

Our team conducted market and user research to first identify the customers who would be a primary target for the product and interviewed them to understand their needs.

Our research identified Retail/F&B/Business Services/Finance as the most significant SME sectors to target.

The target audience was further segmented into >45 and <45 reflecting their comfort levels with online banking solutions.

CREATIVE/MESSAGING

The creative concept was built on the needs of small businesses within various sectors to illustrate how OCBC eBusiness’ solutions can streamline their business operations.

EXECUTION

We then worked with the client's media agency to ensure optimum delivery of banner messaging and formats for Google, Facebook and Instagram.

Expertise

Digital Strategy

Media design

User Research

Creative Ideation

Copywriting

Media assets design & development

SEM

RESULTS

Monthly online applications running at 350% of the target number of account openings.

Campaign has been extended to run for the entire 2022.

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